Today on TV, the focus is again on mean people taking the form of rude sales clerks. It recommends a form of turning the other cheek—by walking away without purchasing anything.

Turns out sales clerks are sick of being unappreciated and tired of customers treating them like automatons and have started acting like machines and the customer is tired of not being granted due consideration and so in turn, treat sales clerks as if they are robots who should work faster and harder and more efficiently.

It’s another form of a never-ending pride cycle working around and around, overtime!

There was no mention on the program of humanizing these individuals, by making an effort on both sides to be less rushed, less curt and make more courteous contact.

Once again, T.V. over estimates the viewer’s mental capacity as they identify the problem, yet fail to offer me any solution.

To me:
In light of a weeks worth of disconnected input on the subject of mean, I’m rethinking my expectation theory that everyone comes up to my own expectations. Hmmm, T.

No comments: